Name: Reference Mapping: Introducing Front Line Support Staff to the Reference Interview (half day)
Start: 2024-05-08T09:00:00-0600
End: 2024-05-08T12:00:00-0600

Welcome to the 2024 joint conference for the Utah Library Association and Mountain Plains Library Association!

Wifi network ULA-MPLA 2024, password ULAMPLA24

Reference Mapping: Introducing Front Line Support Staff to the Reference Interview (half day)

A library is a horde of treasure. But it is a treasure often hidden from those we serve. Join us as we explore the map of reference and learn techniques to teach supporting staff how to use the power of asking the right questions to help patrons find the treasure they seek.

Speakers