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Welcome to the 2024 joint conference for the Utah Library Association and Mountain Plains Library Association!
Wifi network ULA-MPLA 2024, password ULAMPLA24
Thursday, May 9 • 1:30pm - 2:20pm
Roles and Responsibilities: What Can Come from Clarifying and Agreeing to Expectations

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Learn about an initiative at SLCPL to create a foundation of consistent understanding about the expectations of each Public Service role and what that was able to unlock for understanding our gaps in staffing, career advancement, and mentorship opportunities. What started as a way to ensure consistency across the organization turned into a tool to support future staffing requests not only with stories of impact but with hard data.

Speakers
DN

Daniel Neville-Rehbehn

Director of Customer Experience, Salt Lake City Public Library



Thursday May 9, 2024 1:30pm - 2:20pm MDT
255 E