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Welcome to the 2024 joint conference for the Utah Library Association and Mountain Plains Library Association!
Wifi network ULA-MPLA 2024, password ULAMPLA24
Friday, May 10 • 1:15pm - 2:05pm
Focusing on the "Can": Framing Your Messaging for Patron Empowerment

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Learn how to apply strategic communication principles during periods of change to bridge communication gaps, empower patrons and staff, and manage change positively.
Speakers
avatar for Amber Swartz

Amber Swartz

Adult Services Librarian, Spanish Fork Library
I manage the wayfinding and communication design for the Spanish Fork Library, as well as reference/communication training for staff, adult print collections, and adult/all-ages programming. I've worked in a variety of library settings in various roles for more than 10 years, in addition... Read More →

Focusing on the “Can” pdf
Friday May 10, 2024 1:15pm - 2:05pm MDT
259
  General Librarianship

Attendees (42)